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Privacy policy
This page explains which data is processed on this website. Deutsche Fassung: Datenschutzerklärung
Translation: This is an English translation of our privacy policy (Datenschutzerklärung). If the two versions differ, the German version applies.
Preamble
This privacy policy explains which types of your personal data (also referred to as "data") we process, for what purposes and to what extent. It applies to all processing of personal data carried out by us, both when providing our services and in particular on our websites, in mobile applications and on external online presences, such as our social media profiles (together referred to as "online services").
The terms used are not gender-specific.
Last updated: 14 October 2026
Contents
- Preamble
- Controller
- Overview of processing
- Relevant legal bases
- Security measures
- Transfer of personal data
- International data transfers
- General information on data retention and deletion
- Rights of data subjects
- Provision of the online services and web hosting
- Cookies and local storage
- Contact and inquiry management
- Promotional communication by email, post, fax or telephone
- Amendments and updates
- Definitions
Controller
Stephan Sautner, Nova Design, Sportplatzstraße 29, 4794 Kopfing im Innkreis, Austria
Email address: office@novadesign.at
Legal notice: www.novadesign.at/impressum (in German)
Overview of processing
The following overview summarises the types of data processed and the purposes of their processing, and refers to the data subjects concerned.
Types of data processed
- Master data.
- Payment data.
- Contact data.
- Content data.
- Contract data.
- Usage data.
- Meta, communication and process data.
- Log data.
Categories of data subjects
- Service recipients and clients.
- Prospective customers.
- Communication partners.
- Users.
- Business and contractual partners.
- Third parties.
Purposes of processing
- Provision of contractual services and fulfilment of contractual obligations.
- Communication.
- Security measures.
- Direct marketing.
- Organisational and administrative procedures.
- Feedback.
- Marketing.
- Provision of our online services and user-friendliness.
- Information technology infrastructure.
- Sales promotion.
- Business processes and business management procedures.
Relevant legal bases
Relevant legal bases under the GDPR: Below is an overview of the legal bases of the General Data Protection Regulation (GDPR) on which we process personal data. Please note that, in addition to the GDPR, national data protection rules may apply in your or our country of residence or establishment. Where more specific legal bases apply in individual cases, we will tell you in this privacy policy.
- Consent (Art. 6(1)(a) GDPR) – The data subject has given consent to the processing of their personal data for one or more specific purposes.
- Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract.
- Legal obligation (Art. 6(1)(c) GDPR) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
- Legitimate interests (Art. 6(1)(f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
National data protection rules in Austria: In addition to the GDPR, national data protection rules apply in Austria. These include in particular the Federal Act on the Protection of Individuals with regard to the Processing of Personal Data (Datenschutzgesetz – DSG). The DSG contains special rules in particular on the right of access, the right to rectification or erasure, the processing of special categories of personal data, processing for other purposes, transfers and automated individual decision-making.
Note on the GDPR and the Swiss FADP: This privacy notice serves to provide information under both the Swiss Federal Act on Data Protection (FADP) and the GDPR. For this reason, please note that, because of their wider territorial application and comprehensibility, the terms of the GDPR are used. In particular, instead of the terms used in the Swiss FADP, such as "processing" of "personal data", "overriding interest" and "particularly sensitive personal data", the GDPR terms "processing" of "personal data", "legitimate interest" and "special categories of data" are used. Within the scope of the Swiss FADP, however, the legal meaning of these terms continues to be determined by the Swiss FADP.
Data protection rules in the country of establishment: In the country in which the controller is established, national data protection rules apply in addition to the GDPR.
Security measures
In accordance with the legal requirements, and taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organisational measures to ensure a level of security appropriate to the risk.
These measures include in particular safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data, as well as access to, input, disclosure, securing the availability and separation of the data. We have also set up procedures to ensure that data subjects' rights are exercised, data is deleted and threats to the data are responded to. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and procedures, in line with the principle of data protection by design and by default.
Securing online connections with TLS/SSL encryption (HTTPS): To protect users' data transmitted via our online services from unauthorised access, we use TLS/SSL encryption. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the cornerstones of secure data transmission on the internet. These technologies encrypt the information transmitted between the website or app and the user's browser (or between two servers), protecting the data from unauthorised access. TLS, the more advanced and secure version of SSL, ensures that all data transmissions meet the highest security standards. When a website is secured by an SSL/TLS certificate, this is indicated by HTTPS in the URL. This shows users that their data is being transmitted securely and in encrypted form.
Transfer of personal data
In the course of our processing of personal data, the data may be transferred or disclosed to other bodies, companies, legally independent organisational units or persons. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are embedded in a website. In such cases we comply with the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.
International data transfers
Data processing in third countries: If we transfer data to a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)), or if this happens in the context of using third-party services or disclosing or transferring data to other persons, bodies or companies (which can be seen from the postal address of the respective provider or where this privacy policy expressly refers to a transfer to third countries), this is always done in accordance with the legal requirements.
For data transfers to the USA, we rely primarily on the Data Privacy Framework (DPF), which was recognised as a secure legal framework by an adequacy decision of the European Commission of 10 July 2023. In addition, we have concluded standard contractual clauses with the respective providers that meet the requirements of the European Commission and set out contractual obligations to protect your data.
This twofold safeguard ensures comprehensive protection of your data: the DPF forms the primary level of protection, while the standard contractual clauses serve as additional security. Should there be changes to the DPF, the standard contractual clauses take effect as a reliable fallback. In this way we ensure that your data remains adequately protected even in the event of political or legal changes.
For each service provider, we tell you whether it is certified under the DPF and whether standard contractual clauses are in place. Further information on the DPF and a list of certified companies can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/.
For data transfers to other third countries, appropriate safeguards apply, in particular standard contractual clauses, explicit consent or transfers required by law. Information on transfers to third countries and applicable adequacy decisions can be found on the European Commission's website: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en.
General information on data retention and deletion
We delete the personal data we process in accordance with the legal provisions as soon as the underlying consent is withdrawn or there is no other legal basis for the processing. This applies where the original purpose of processing no longer applies or the data is no longer needed. Exceptions apply where legal obligations or special interests require the data to be kept or archived for longer.
In particular, data that must be retained for commercial or tax law reasons, or whose storage is necessary for legal proceedings or to protect the rights of other natural or legal persons, must be archived accordingly.
Our privacy notices contain additional information on the retention and deletion of data that applies specifically to certain processing operations.
Where there are several statements on the retention period or deletion deadline for an item of data, the longest period always applies. Data that is no longer kept for its original purpose but because of legal requirements or for other reasons is processed by us exclusively for the reasons that justify its retention.
Periods starting at the end of the year: If a period does not expressly begin on a specific date and is at least one year long, it automatically starts at the end of the calendar year in which the event triggering the period occurred. In the case of ongoing contractual relationships in which data is stored, the triggering event is the date on which the termination or other ending of the legal relationship takes effect.
Rights of data subjects
Rights of data subjects under the GDPR: As a data subject, you have various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:
- Right to object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on those provisions. Where personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
- Right to withdraw consent: You have the right to withdraw any consent you have given at any time.
- Right of access: You have the right to obtain confirmation as to whether data concerning you is being processed, and to access this data as well as further information and a copy of the data in accordance with the legal requirements.
- Right to rectification: In accordance with the legal requirements, you have the right to have data concerning you completed or inaccurate data concerning you rectified.
- Right to erasure and restriction of processing: In accordance with the legal requirements, you have the right to request that data concerning you be erased without undue delay or, alternatively, to request that the processing of the data be restricted.
- Right to data portability: You have the right to receive data concerning you that you have provided to us in a structured, commonly used and machine-readable format in accordance with the legal requirements, or to request that it be transmitted to another controller.
- Complaint to a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority if you consider that the processing of your personal data infringes the GDPR. The complaint may be lodged in particular with a supervisory authority in the Member State of your habitual residence, your place of work or the place of the alleged infringement. In Austria, this is the Austrian Data Protection Authority (Österreichische Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.
Provision of the online services and web hosting
We process users' data in order to provide our online services to them. For this purpose, we process the user's IP address, which is necessary to deliver the content and functions of our online services to the user's browser or device.
- Types of data processed: Usage data (e.g. pages visited and time spent, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions); meta, communication and process data (e.g. IP addresses, times, identification numbers, persons involved); log data (e.g. log files relating to logins, data retrieval or access times); content data (e.g. text or image messages and posts and related information, such as authorship or time of creation).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of processing and legitimate interests: Provision of our online services and user-friendliness; information technology infrastructure (operation and provision of information systems and technical equipment such as computers and servers); security measures.
- Retention and deletion: Deletion as set out in the section "General information on data retention and deletion".
- Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).
Further information on processing operations, procedures and services:
- Provision of the online services on rented storage space: To provide our online services, we use storage space, computing capacity and software that we rent or otherwise obtain from a server provider (also called a "web host"); Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).
- Collection of access data and log files: Access to our online services is logged in so-called "server log files". Server log files may include the address and name of the web pages and files accessed, the date and time of access, the amount of data transferred, notification of successful access, browser type and version, the user's operating system, the referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. Server log files can be used for security purposes, e.g. to prevent server overload (especially in the case of abusive attacks, so-called DDoS attacks), and to ensure the load and stability of the servers; Legal bases: Legitimate interests (Art. 6(1)(f) GDPR). Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymised. Data whose further retention is necessary for evidence purposes is excluded from deletion until the incident in question has been finally resolved.
- Sending and hosting emails: The web hosting services we use also include sending, receiving and storing emails. For these purposes, the addresses of recipients and senders, other information relating to the sending of emails (e.g. the providers involved) and the content of the respective emails are processed. This data may also be processed to detect spam. Please note that emails on the internet are generally not sent in encrypted form. As a rule, emails are encrypted in transit, but (unless so-called end-to-end encryption is used) not on the servers from which they are sent and received. We therefore cannot accept responsibility for the transmission path of emails between the sender and receipt on our server; Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).
- Web hosting provider: This website is provided via the Railway platform and runs in a data centre in the EU (region “EU West”, Amsterdam, Netherlands). When pages are accessed, the server processes the access data mentioned above (e.g. IP address, time, page accessed); Service provider: Railway Corporation, 548 Market St PMB 68956, San Francisco, CA 94104, USA; Legal bases: Legitimate interests (Art. 6(1)(f) GDPR); Website: https://railway.com; Privacy policy: https://railway.com/legal/privacy; Data processing agreement: https://railway.com/legal/dpa; Basis for third-country transfers: Standard Contractual Clauses of the European Commission (Art. 46(2)(c) GDPR) as part of the data processing agreement. As Railway is a company based in the USA, access from the USA cannot be ruled out.
- Email provider: Our mailbox (office@novadesign.at) and our domain are operated by World4You; Service provider: World4You Internet Services GmbH, Wolfgang-Pauli-Straße 2, 4020 Linz, Austria; Legal bases: Legitimate interests (Art. 6(1)(f) GDPR); Website: https://www.world4you.com; Privacy policy: https://www.world4you.com/unternehmen/datenschutzerklaerung; Data processing agreement: concluded with the provider.
Cookies and local storage
Cookies are small text files or other stored entries that a website places on your device and reads again later. Cookies and similar technologies that are not strictly necessary require your consent (Section 165(3) of the Austrian Telecommunications Act 2021, TKG 2021).
- No cookies: This website does not set any cookies, neither its own nor third-party cookies. We do not use any analytics, tracking or advertising services, we do not embed content from Google, social networks or other third parties, and we do not load fonts from external servers. That is why there is no cookie banner on this website: there is nothing we would need your consent for.
- Light or dark mode (local storage): If you choose between the light and dark design at the top of the page or at the bottom, your browser saves this choice in your device's local storage ("localStorage", entry "nd-theme" with the value "light" or "dark"). This entry contains no personal data, stays on your device and is not transmitted to us. It is only saved when you switch the design yourself, and it is strictly necessary for this function that you have expressly requested (Section 165(3) TKG 2021). It remains saved until you choose "Auto" again or delete the website data in your browser.
- Contact form: When you submit the contact form, your details are sent to the form service Web3Forms (see "Contact and inquiry management"). No cookies are stored on your device in the process.
- Nova Tools: The calculators and helpers under Nova Tools run entirely in your browser. Your entries, PDF invoices you open there and logos you upload are not transmitted to us or to third parties. So that your entries are still there on your next visit, the tools save them in your browser's local storage ("localStorage", entries starting with "nova-tools-"). This is strictly necessary for this function that you have requested (Section 165(3) TKG 2021). You can delete this data at any time, in the tools themselves or via your browser's website data. A Pro licence key is also only checked and stored in your browser.
- Changes: If we use cookies or similar technologies that are not strictly necessary in the future, we will ask for your consent first and update this privacy policy.
Contact and inquiry management
When you contact us (e.g. by post, contact form, email, telephone or via social media) and in the context of existing user and business relationships, the details of the persons making the inquiry are processed to the extent necessary to answer the inquiry and any measures requested.
- Types of data processed: Contact data (e.g. postal and email addresses or telephone numbers); content data (e.g. text or image messages and posts and related information, such as authorship or time of creation); meta, communication and process data (e.g. IP addresses, times, identification numbers, persons involved).
- Data subjects: Communication partners.
- Purposes of processing and legitimate interests: Communication; organisational and administrative procedures; feedback (e.g. collecting feedback via an online form); provision of our online services and user-friendliness.
- Retention and deletion: Deletion as set out in the section "General information on data retention and deletion".
- Legal bases: Legitimate interests (Art. 6(1)(f) GDPR); performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR).
Further information on processing operations, procedures and services:
- Contact form: When you contact us via our contact form, by email or through other channels, we process the personal data you send us in order to answer and handle your request. This usually includes details such as your name, contact information and, where applicable, other information you give us that is needed to handle the request properly. We use this data exclusively for the stated purpose of contact and communication; Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR), legitimate interests (Art. 6(1)(f) GDPR).
- Web3Forms: Form service that forwards the details from our contact form to our mailbox. The data entered (name, email address, company, selected interest and message) and technical data such as the IP address are processed. To prevent spam, the IP address and email address may be passed on to the spam protection services CleanTalk and Akismet. Web3Forms stores form submissions for a maximum of three years; Service provider: Web3Creative (Web3Forms), India; Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR), legitimate interests (Art. 6(1)(f) GDPR); Website: https://web3forms.com; Privacy policy: https://web3forms.com/privacy; Data processing agreement: https://web3forms.com/dpa; Basis for third-country transfers: Standard contractual clauses (Art. 46(2)(c) GDPR), agreed in the data processing agreement.
Promotional communication by email, post, fax or telephone
We process personal data for the purposes of promotional communication, which may take place via various channels, such as email, telephone, post or fax, in accordance with the legal requirements.
Recipients have the right to withdraw their consent at any time or to object to promotional communication at any time, free of charge, using the contact options given above.
After a withdrawal or objection, we store the data required to prove the previous authorisation to contact or send material for up to three years after the end of the year in which the withdrawal or objection was made, on the basis of our legitimate interests. The processing of this data is limited to the purpose of a possible defence against claims. On the basis of our legitimate interest in permanently respecting users' withdrawal or objection, we also store the data required to avoid contacting them again (e.g. the email address, telephone number or name, depending on the communication channel).
- Types of data processed: Master data (e.g. full name, home address, contact information, customer number, etc.); contact data (e.g. postal and email addresses or telephone numbers); content data (e.g. text or image messages and posts and related information, such as authorship or time of creation).
- Data subjects: Communication partners.
- Purposes of processing and legitimate interests: Direct marketing (e.g. by email or post); marketing; sales promotion.
- Retention and deletion: Deletion as set out in the section "General information on data retention and deletion".
- Legal bases: Consent (Art. 6(1)(a) GDPR); legitimate interests (Art. 6(1)(f) GDPR).
Amendments and updates
Please check the content of our privacy policy regularly. We update the privacy policy as soon as changes to the data processing we carry out make this necessary. We will inform you as soon as the changes require an action on your part (e.g. consent) or other individual notification.
Where we provide addresses and contact details of companies and organisations in this privacy policy, please note that these may change over time, and please check the details before contacting them.
Definitions
This section gives you an overview of the terms used in this privacy policy. Where terms are defined by law, their legal definitions apply. The following explanations are mainly intended to help you understand them.
- Contact data: Contact data is essential information that enables communication with persons or organisations. It includes, among other things, telephone numbers, postal addresses and email addresses, as well as means of communication such as social media handles and instant messaging identifiers.
- Content data: Content data comprises information generated in the course of creating, editing and publishing content of any kind. This category may include text, images, videos, audio files and other multimedia content published on various platforms and media. Content data is not limited to the content itself but also includes metadata that provides information about the content, such as tags, descriptions, author information and publication dates.
- Contract data: Contract data is specific information relating to the formalisation of an agreement between two or more parties. It documents the conditions under which services or products are provided, exchanged or sold. This category of data is essential for managing and fulfilling contractual obligations and includes both the identification of the contracting parties and the specific terms and conditions of the agreement. Contract data may include the start and end dates of the contract, the type of services or products agreed, price agreements, payment terms, termination rights, renewal options and special terms or clauses. It serves as the legal basis for the relationship between the parties and is decisive for clarifying rights and obligations, enforcing claims and resolving disputes.
- Controller: The "controller" is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
- Cookies: Cookies are small text files or other stored entries that store information on devices and read it from them, for example to remember settings or recognise users. Similar technologies include the browser's local storage ("localStorage").
- Log data: Log data is information about events or activities that have been logged in a system or network. This data typically includes information such as timestamps, IP addresses, user actions, error messages and other details about the use or operation of a system. Log data is often used to analyse system problems, monitor security or produce performance reports.
- Master data: Master data comprises essential information needed to identify and manage contractual partners, user accounts, profiles and similar assignments. This data may include personal and demographic details such as names, contact information (addresses, telephone numbers, email addresses), dates of birth and specific identifiers (user IDs). Master data forms the basis for any formal interaction between persons and services, institutions or systems by enabling unambiguous assignment and communication.
- Meta, communication and process data: Meta, communication and process data are categories containing information about how data is processed, transmitted and managed. Metadata, also known as data about data, includes information describing the context, origin and structure of other data. It may include details of file size, creation date, the author of a document and change histories. Communication data records the exchange of information between users via various channels, such as email traffic, call logs, messages on social networks and chat histories, including the persons involved, timestamps and transmission paths. Process data describes the processes and workflows within systems or organisations, including workflow documentation, logs of transactions and activities, and audit logs used to track and review operations.
- Payment data: Payment data comprises all information needed to process payment transactions between buyers and sellers. This data is crucial for e-commerce, online banking and any other form of financial transaction. It includes details such as credit card numbers, bank details, payment amounts, transaction dates, verification numbers and invoice information. Payment data may also include information on payment status, chargebacks, authorisations and fees.
- Personal data: "Personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. a cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- Processing: "Processing" means any operation or set of operations performed on personal data, whether or not by automated means. The term is broad and covers practically any handling of data, be it collection, analysis, storage, transmission or deletion.
- Usage data: Usage data refers to information that records how users interact with digital products, services or platforms. This data covers a wide range of information showing how users use applications, which functions they prefer, how long they stay on certain pages and which paths they take through an application. Usage data may also include frequency of use, timestamps of activities, IP addresses, device information and location data. It is particularly valuable for analysing user behaviour, optimising user experiences, personalising content and improving products or services. Usage data also plays a key role in identifying trends, preferences and possible problem areas within digital offerings.